If you’ve included our motorbike insurance, no security deposit is required. Without insurance, a deposit of USD 750 is required.
Our prices are quoted and by default charged in United States Dollar. You can select a different currency during booking, if preferred. We currently support payments in the following currencies and for each of those we have online payment options: - AED - AUD - CAD - CHF - DKK - EUR - GBP - HKD - IDR - INR - JPY - MYR - NOK - NZD - PLN - RUB - SEK - SGD - THB - USD
We do not accept any cash payments. For safety of both our customers and our staff, we only accept secure online payments. Online payments provide us confirmation regarding the identity of our customers and in return they always receive accurate payment statuses, ensuring reliability and accountability for both parties. This also allows customers to easily extend bookings and track payment statuses.
Yes, paying by credit card is very safe. We are using PCI Compliant credit card gateways powered by world renowned providers Stripe.com and Braintree.com. None of our staff can see your credit card details, as they are safely stored in the PCI Compliant credit card vaults by our providers and transferred using encrypted SSL connections. For each transaction you do with us you will receive an automatic receipt by email.
We always aim to process the refund of your deposit within 24 hours once the bike is returned in the same condition. In case there are any issues with your rented item(s), for example damages or missing items, we will contact you by e-mail to inform you about this.
We aim to process deposit refunds within 24 hours (on business days) once the bike is returned in good condition. You’ll receive an email confirmation when the refund is processed. Refunds typically take 5-10 business days to reflect on your account, due to banking processes. Note that refunds may appear as reversals, where the original payment is removed from your statement without a separate credit. PayPal refunds are processed instantly.