Home Delivery, Collection and Transfer How do I collect my bike at the airport?

How do I collect my bike at the airport?

Last updated on Oct 29, 2026

If you’ve booked a bike to be delivered at the airport, we’ll track your flight to confirm your arrival time. Please keep us informed of any delays via email or Whatsapp.Our staff will meet you at the terminal with a call sign bearing the Bikago logo and your name. They will guide you to the motorbike parking for the bike handover. You can watch our video below which shows where you can meet our airport staff in the Ngurah Rai Bali airport.

Note that a parking fee is required when exiting the parking lot. Our airport service fee includes providing an e-money card, which can be used to enter and exit the motorbike parking. We may also ask to see the credit/debit card used for booking and your passport for verification purposes.